Ember Water 16 oz Candle SG
Ember Water 16 oz Candle SG
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Green citrusy, fresh top notes with floral mid notes of rose, jasmine and lily brought to life by long lasting woody, musky, earthy amber and sweet cotton candy.
Our candles are made with 100% American soy wax phthalate-free fragrance oils and a lead-free cotton wicks.
Each 16 oz candle burns for 70 hours.
Candle Care:
- Trim the carbon build up off your wicks before each new burn as needed. If at any point you notice high flames or soot/smoke emitting from your candle, blow it out, trim the wicks and re-light.
- Allow the candle to burn for a full 4 hours during the first burn. This will help to avoid tunneling in the candle.
- Don't leave your candle burning for longer than 4 hours at a time. Do not allow candle to burn when there is less than a 1/4" of wax remaining.
- Keep away from children, pets, drafts, flammable objects and surfaces.
Shipping & Returns
Shipping & Returns
We have a 10-day return policy, which means you have 10 days after receiving your item to request a return. We DO NOT offer refunds. You may exchange your item(s) or receive a store credit.
In store purchases: This means you have 10 days from the day you purchase your item in store.
Online purchases for pickup: This means you have 10 days from the day that you are notified your order is ready for pickup. (Not 10 days from the day you pick up. We are not responsible if you wait too long to pick your item(s) up.)
Online purchases that are shipped: This means you have 10 days from the day your item is delivered to your address. The package does not have to arrive to us within the 10 day period, but it must be post marked within the 10 days.
To be eligible for a return/exchange, your item must be in the same condition that you received it, unworn or unused, with tags, free of smells, and in the original state that it arrived to you.
To start a return/exchange, you can contact us at shop.willowandco.llc@gmail.com
You are responsible for shipping costs for returning your item. This means that you can ship the item yourself at whatever it costs through the shipping platform you choose. The second option is for us to email you a prepaid shipping label. You will print the label off and ship your items, and once we receive it we will issue you your store credit minus the cost of the label.
All SALE/CLEARANCE items, accessories, gift items, jewelry, and swimwear are non refundable and non returnable.
Anything that is purchased at a discount of over 20% off is considered a sale item and is not eligible for a return.
Refunds - Returns/Exchanges
We will not issue a refund for returns or exchanges, store credit only. It is not promised that the exchange you're wanting will be in stock. If it is we will get it sent out immediately once the return item arrives. If not, you will be contacted about your store credit.
